Technical support services
Cognisco offers a range of different support contracts with its various Appraisal & Learning Solutions. These solutions are mainly ‘thin client’ solutions where the servers do the majority of the work and the clients have no local configuration. Therefore Cognisco technical support contracts depend solely on the server types, quantity, location, and complexity of the solution that requires supporting. Cognisco provides support via phone or website.
There are three main types of contract; which can be further customised to give customers the perfect level of technical support. Cognisco’s Technical Support Services are designed to help customers with their maintenance and enhancement of their Appraisal and Learning Environment.